By Using Our Site You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, www.feedbackempowertools.com (“Our Site”).

Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

The following documents also apply to your use of Our Site:

• Our Privacy Policy, available at Privacy Policy. This is also referred to below in Part 14.
• Our Cookie Policy, available at Cookie Policy. This is also referred to below in Part 14.

1.   Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

2.   Information About Us

Our Site is operated by Feedback emPower Tools.

3.   How to Contact Us

Email:

4.   Access to Our Site

4.1   Access to Our Site is free of charge.

4.2   It is your responsibility to make the arrangements necessary in order to access Our Site.

4.3   Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted.

4.4   Our Content is provided free of charge for non-commercial use only. Content may be used in teaching and training, including paid courses, but must not be sold or monetised directly.

5.   Changes to Our Site

We may alter and update Our Site (or any part of it) at any time.

6.   Changes to these Terms and Conditions

6.1   We may alter these Terms and Conditions at any time. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.

6.2   If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7.   How You May Use Our Site and Content (Intellectual Property Rights)

7.1   All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

7.2   You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).

7.3   Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.

7.4   You may not use any Content from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.

7.5   Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including (but not limited to) non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche. Further information is available from the UK Intellectual Property Office.

7.6   Some of the Content available on Our Site (including that available on the designated “Download & Re-use” page) is licensed under Creative Commons Attribution–NonCommercial–ShareAlike 4.0 International (CC BY-NC-SA 4.0). You may copy, distribute, and adapt resources marked with this licence for non-commercial purposes, provided that:
a) Attribution is given to Feedback emPower Tools;
b) Any adaptations are shared under the same CC BY-NC-SA licence;
c) Resources are not sold or incorporated into products intended for direct commercial gain.
The Feedback emPower Tools logo and its variants are not covered by the Creative Commons licence. Please retain the logo in its unaltered form when sharing or adapting any Content which bears this logo or its variants.

8.   Links to Our Site

8.1   You may link to any page on Our Site.

8.2   Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.

8.3   You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).

8.4   You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

8.5   We reserve the right to request removal of any link to Our Site at our discretion.

9.   Links to Other Sites

9.1   Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.

9.2   The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

10.   Disclaimers

10.1   Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only.

10.2   We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.

10.3   If you use Our Site in the course of business or for commercial purposes, We exclude all implied representations, warranties, conditions, and other terms that may otherwise apply to Our Site and Content, to the fullest extent permitted by law.

10.4   To the fullest extent permitted by law, We shall not be liable for any loss or damage arising from your use of Our Site.

11.   Our Liability

11.1   Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.

11.2   If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.

11.3   If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

11.4  We do not accept liability for any undesirable educational or performance outcomes, errors, or negative consequences arising from the use or adaptation of any Content from Our Site.

12.   Viruses, Malware, and Security

12.1   We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.

12.2   You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

12.3   You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

12.4   You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

12.5   You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

12.6   By breaching the provisions of Parts 12.3 to 12.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

12.7   We do not accept liability for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material due to your use of Our Site.

13.   Acceptable Usage of Our Site

13.1   You may only use Our Site in a lawful manner:
a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
d) You must not use automated tools to scrape, harvest, or data mine Our Site without Our express permission.

13.2   If you fail to comply with the provisions of this Part 13, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
a) Suspend or terminate your right to use Our Site;
b) Issue you with a written warning;
c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
d) Take further legal action against you, as appropriate;
e) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
f) Any other actions which We deem reasonably appropriate (and lawful).

13.3   We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 11).

14.   How We Use Your Personal Information

We will only use your personal information as set out in Our Privacy Policy and Our Cookie Policy.

15.   Communications from Us

15.1   If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.

15.2   We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take time for your request to take effect and you may continue to receive emails during that time.

15.3   For questions or complaints about communications from Us, please contact Us using the details above in Part 3.

16.   Law and Jurisdiction

16.1   These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

16.2   Users outside the UK may access and use the site, but disputes shall be subject to the jurisdiction of the courts of England and Wales.

16.3   If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 16.1 takes away from or reduces your legal rights as a consumer.

16.4   If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

16.5   If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17.   User Submissions

17.1   Users may submit testimonials, case studies or examples of how they have used Our Content (“Submissions”).

17.2   By submitting content, you confirm that:
a) You own the copyright or have permission to share the content;
b) The content does not infringe any third-party rights or contain confidential information;
c) You agree not to submit content that is unlawful, defamatory, obscene, or otherwise inappropriate.

17.3   You grant Feedback emPower Tools a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, and distribute your Submission on Our Site and in related communications for promotional purposes.

17.4   We may edit Submissions for clarity, length, or formatting, but will not alter the meaning.

17.5   We are not obliged to publish any Submission and may remove content at our discretion.

18.   PowerPack Selector Bot (AI Chatbot)

18.1   Our Site includes an AI-powered chatbot (“PowerPack Selector Bot”) designed to assist users in navigating Content.

18.2   The chatbot provides guidance based on available information but does not constitute professional advice. Any decisions or actions taken based on chatbot responses are at your own discretion and risk.

18.3   You must not submit sensitive, confidential, or personal information beyond what is necessary for navigation.

18.4   Use of the chatbot is subject to Our Privacy Policy, which explains how data are collected, processed, and stored.

18.5   We do not guarantee the accuracy or completeness of chatbot responses and accept no liability for any loss or damage arising from reliance on its guidance.

18.6   The chatbot is provided “as is” and without warranties of any kind.

19.   Embedded H5P Activities

19.1   Our Site includes interactive content powered by H5P plugins. These activities may store interaction data such as scores, timestamps, and saved states to provide functionality. For details on how this data is processed, please refer to Our Privacy Policy.

19.2   Embedded YouTube videos (including within H5P content) are subject to Google’s terms and privacy practices. We are not responsible for YouTube’s handling of your data.